COVID-19 Response - Read our latest updates

COVID-19

How to prepare for your visit

Do you require masks in your office?

Yes, you must have a mask. The mask must cover both your mouth and nose. We want to avoid ill-fitting masks that slide down below your nose. We do NOT accept face shields alone. If you do not have a mask, one can be provided prior to clinic entry.

What if I cannot tolerate a mask?

We are happy to schedule telehealth visits with you so we can accommodate your needs.

Are you observing social distancing protocols in your office?

Yes, we are working hard to maintain 6 feet of distance between you, other patients, and our staff. Please observe the printed floor labels. We are trying to keep you from waiting in the waiting room for more than a few minutes. This is of particular importance since you and many of your fellow patients are immunocompromised and are at higher risk. We would like you to arrive no more than 5 minutes early to your appointment so you can avoid spending too much time in the waiting area. If you arrive earlier than 5 minutes, you may be asked to wait in your car. Every exam room, lab room, and infusion chair are cleaned prior to your visit. Even the pen you use, and other high touch surfaces are cleaned after each patient. Please do not bring anyone with you to the appointment unless you are physically unable to enter the office without assistance or unless you have memory problems.

What can I expect when I arrive?

You will first encounter a station at the doorway covered by one of our staff who will ask you some questions and check your temperature. You must have none of the following symptoms: (fevers of 100.4 or higher, chills, cough, shortness of breath, loss of taste or smell, sore throat, congestion, runny nose, body aches, headaches, nausea, vomiting, diarrhea, fatigue). You must have no recent exposure to someone with COVID (10 days). You cannot have a pending test for yourself (you cannot enter until the test is reported as negative). If you do have exposure, you must have a quarantine period of at least 10 days; alternatively, you can come in day 7 after receiving a negative test performed at day 5 from exposure. No recent travel on public transportation (bus, train, airplane) and no travel to a foreign country in the last 10 days (otherwise quarantine rules above apply). 

https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html